Author Archives: Kodiak

Customer Service at the Walmart Tire Center…or What Customer Service?

“The customer is always right.” As someone who has, in various jobs I’ve held over the years, had to deal with customers who were very much not right, I hate that phrase. On the other hand, I still believe the customer should at least be given the benefit of the doubt. One of our cars […]

Goodbye Cable TV–Don’t Let the Door Hit You In the Ass on the Way Out

I can still remember how excited I was when we first got cable TV as a kid.  My grandparents had had cable for a while, and I loved watching Nickelodeon when I’d visit them, so I was psyched that I’d now be able to watch it whenever I wanted.  Our first cable box was one […]

I Finally Figured Out Why There’s an Ethernet Port on the Back of Some Cable Boxes

As I’m about to drop cable TV in an effort to start saving money on something I hardly use, I got curious about the Ethernet port on the back of my set top boxes.  When we moved about four years ago, the tech doing the install in the new house looked at my existing box […]

Waxing Nostalgic

I just watched a webinar on how to hold a conference online. Given the current state of affairs, with COVID-19 keeping us locked up in our homes, the planning committee for the Rochester Security Summit is rightly concerned that we might not be able to hold our traditional conference this October and we’re exploring virtual […]

Jekyll for Drupal Users

For the past ten years or so, I’ve had various responsibilities over a web hosting environment that relies on Drupal to power hundreds of sites.  I was largely responsible for the selection of Drupal and it was definitely the right solution for us when we picked it, but over the years I’ve grown frustrated with […]

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